In the app (fastest)
- Open PillMemo and sign in.
- Go to Account (tap your profile picture) and tap Delete account.
- Confirm. Your account is removed right away and you are signed out.
If you can't open the app
Email support@appsetup.dev from the email address of your account with the subject "Delete my PillMemo account". We verify it is you and delete the account within 30 days.
What is deleted
- Your profile (name, email, photo) and sign-in account.
- All your medicines, schedules, dose history, pill counts and appointments.
- All photos you uploaded.
- Your place in a family. If you own a family with other members, ownership passes to the longest-standing member; if you are the only member, the family is deleted.
Deletion is permanent and can't be undone. Family members keep only their own data.
What we keep
A deletion record with no personal data: a one-way hash of your account ID, the date, and how many items were erased. We keep it as proof that the deletion happened. Encrypted backups, if any, are overwritten within 30 days.
Subscriptions
Deleting your account does not cancel a PillMemo Premium subscription.
Cancel it first in Settings → your name → Subscriptions on your iPhone, or in Google Play → Subscriptions.